Enjoy Peace of Mind with Our Personal Accident Insurance Coverage

At Qoala, we understand that life is unpredictable, and accidents can happen when you least expect them. That's why we've introduced Qoala Care - an invaluable addition to your car insurance that goes the extra mile to safeguard you and your loved ones.

Qoala Care is more than just an insurance add-on; it's your safety net against life's uncertainties. When you choose Qoala Care, you're choosing an extra layer of protection that offers peace of mind on the road and beyond.

Why Choose Qoala Care

At Qoala, we believe in going above and beyond to provide you with the best possible protection. Here's why Qoala Care is the ideal choice for enhancing your care insurance:

With Qoala Care, you're covered in the event of accidental death or total permanent disability, providing financial security for you and your family.

Peace of Mind

Life is full of unexpected twists and turns. Qoala Care is your dependable safety net. Drive with confidence, knowing that we're here to support you in times of need, be it on the road or in your daily life.

Funeral and Medical Expenses

Qoala Care takes care of funeral expenses and medical costs, easing the financial burden during difficult times.

Hospital Allowance

In case of hospitalization, we offer a daily allowance to support your recovery.

Minimum Cost

Qoala Care is offered with your car insurance at an affordable price. We believe in providing valuable protection without emptying your wallet.

Qoala Care Basic


With the purchase of Qoala Care Basic, you can enjoy coverage benefits such as:

  • Accidental Death up to RM30,000
  • Total Permanent Disability up to RM30,000
  • Hospital Allowance up to RM50 per day
Qoala Care Gold


With the purchase of Qoala Care Gold, you can enjoy coverage benefits such as:

  • Accidental Death up to RM60,000
  • Total Permanent Disability up to RM60,000
  • Funeral Expenses up to RM1,000
  • Medical Expenses up to RM1,000
  • Hospital Allowance up to RM50 per day
Qoala Care Platinum


With the purchase of Qoala Care Platinum, you can enjoy coverage benefits such as:

  • Accidental Death up to RM100,000
  • Total Permanent Disability up to RM100,000
  • Funeral Expenses up to RM1,000
  • Medical Expenses up to RM1,000
  • Hospital Allowance up to RM50 per day

Life's uncertainties shouldn't keep you up at night. With Qoala Care, you can drive with confidence, knowing you have a strong safety net in place. Your well-being and security are our top priorities.

How It Works

Choosing the right insurance package with Qoala Care is a breeze. Here's how you can get started:

1. Select Your Package

You have the flexibility to choose from our three comprehensive packages: Basic, Gold, and Platinum. Each package offers varying levels of coverage to suit your needs and budget. Select the one that fits you best.

2. Fill in the Form

Once you've decided on the perfect package for your needs, it's time to take the next step. Simply fill in our user-friendly online form with your details. It's a quick and straightforward process designed to save you time and hassle.

3. Customer Support 

We know that insurance can sometimes be complex, and you may have questions. Don't worry. Our dedicated customer service team is here for you. After you submit your form, we'll give you a call to answer any questions you may have, ensuring you have a clear understanding of your chosen package and the benefits it offers.

4. Confirmation and Peace of Mind

Once you're satisfied with your package and have received all the information you need, we'll confirm your coverage. From that moment on, you can drive with confidence, knowing that you've taken an important step toward securing your well-being and peace of mind.

5. Claims Process

In the event of an accident or any other covered incident, our claims process is designed to be quick and hassle-free. Get in touch with our claims team, provide the necessary documentation, and we'll take it from there to ensure your claims are processed efficiently. 

Qoala Care Customers Benefits
Qoala Care Grab Claim

e-Hailing Claim

You can make a one-time claim within 48 hours of the incident for up to RM20 of your ride fare, including toll, and tips.

Qoala Care Personalised Claim Support

Personalised Claim Support

Qoala's dedicated personnel are available from 8:30 am to 7.30 pm, Monday to Friday (excluding public holidays), to provide claims support and may request additional information as needed.

Qoala Care Free Additional Towing

Complimentary Additional Tow Truck Services

Don't get stranded on the road! We've got you covered with our complimentary extra tow truck services.

  • Additional 50 KM towing mileage within Malaysia can be claimed from Qoala
  • Claim must be made within 48 hours of the incident
  • Claim is forfeited if third-party tow truck was used
  • Maximum claimable amount is RM50 (one time only)
Qoala Care Merchant Discount

Exclusive Merchant Discounts

You've not just protecting your vehicle; you're gaining access to exclusive discounts from our trusted merchant partners. Save more on services, products, and experiences you love!

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Owned by Qoala Technology Sdn Bhd [201901006370 (1315697-H)]